Privacy Policy
Last updated: February 2025
CognoMedia Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.
1. Data controller
CognoMedia Ltd is the data controller for the personal data we process. If you have questions about how we handle your data, contact us at the email address provided below.
2. Information we collect
We may collect the following types of personal data: name, email address, organisation, job title, and any information you provide via our contact form. We also collect technical data such as IP address, browser type, and usage patterns through analytics tools.
3. How we use your information
We use your data to respond to enquiries, provide and improve our services, send relevant communications (with your consent), comply with legal obligations, and protect our legitimate business interests.
4. Legal basis for processing
We process your data based on: your consent (e.g. contact form submissions), performance of a contract, compliance with legal obligations, and our legitimate interests in operating and improving our business.
5. Data sharing
We do not sell your personal data. We may share data with trusted service providers who assist in operating our website and services, subject to appropriate data processing agreements. We may also disclose data where required by law.
6. Data retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months.
7. Your rights
Under GDPR, you have the right to access, rectify, erase, restrict, or port your data, and to object to its processing. To exercise these rights, contact us using the details below.
8. International transfers
Your data may be processed outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses.
9. Contact us
For privacy-related enquiries, please contact us via our contact page or write to: CognoMedia Ltd, United Kingdom.
For privacy-related enquiries, please contact us via our contact page or write to: CognoMedia Ltd, United Kingdom. Contact us